How
it Works
The journey begins with your application. Submit your resume and any relevant documents through our online application portal. Be sure to showcase your skills, experience, and what sets you apart as a candidate.
Application Submission
Our talent acquisition team carefully reviews all applications. We assess qualifications, experience, and alignment with our company culture and values.
Initial Review
Selected candidates will receive an invitation for a phone screening. This initial conversation helps us get to know you better, discuss your background, and answer any questions you may have about the role and our company.
Phone Screening
Depending on the role, you may be asked to complete skills assessments, projects, or tests that demonstrate your expertise and capabilities.
Assessment Phase
Shortlisted candidates progress to an in-person or video interview with the hiring manager or a panel. This is an opportunity for us to delve deeper into your skills, experience, and how you would contribute to our team's success.
Video Interview
We may contact your provided references to gain insights into your past performance, work ethic, and qualifications.
Reference Check
Our Hiring Process
At techsupport.team, we believe that hiring is not just about filling positions – it's about building a team of exceptional individuals who share our values and vision. Our carefully designed hiring process ensures that we bring on board the best talents who will thrive in our dynamic and innovative environment.
Our Process
Our holistic approach is underpinned by excellence, transparency, and accountability. We strive to deliver top-tier IT professionals who seamlessly integrate into your projects and teams, contributing to your success.
Discuss Your Requirement
We begin by thoroughly understanding your specific IT requirements. You provide us with the details of the skills, expertise, and experience needed for your project. We work closely with you to ensure a clear and comprehensive understanding of your staffing needs.
Interview the Candidate
We conduct rigorous interviews and assessments to identify the most qualified IT professionals from our extensive talent pool in India and the Philippines. Additionally, you are encouraged to participate in the interview process to ensure alignment with your specific requirements.
Onboarding the Resource
Upon selecting the ideal candidate, we initiate a seamless onboarding process. This includes introducing the professional to your project, setting up necessary tools and resources, and ensuring they are well-prepared to contribute effectively to your team.
Working with the Candidate
Throughout the engagement, we actively manage the professional's performance, ensuring that they meet project goals and deadlines. We provide ongoing support and facilitate communication to guarantee a smooth working relationship.
End the Contract
When the project is complete or if changes are required, we manage the end of the contract with professionalism and efficiency. This includes offboarding the professional while preserving any project knowledge and documentation.
Fully Managed Virtual Resources
Welcome to a new era of resource management excellence brought to you by techsupport team. Our Fully Managed Virtual Resources service is designed to revolutionize the way you harness talent, giving you a strategic advantage without the complexities of day-to-day oversight.
Data Security at its Core
Our dedication to client data security is mirrored in our robust cloud infrastructure. Your resources operate within an environment fortified by industry-leading security controls. We employ a multi-layered defense strategy, including cutting-edge Anti-Virus, Firewall, Data Loss Prevention, Web Filtering, and Application Inspection mechanisms. Our cloud infrastructure spans regions, providing a seamless connection to your environment without a hint of compromise. Your data remains sovereign, ensuring smooth collaboration and efficiency, regardless of geographic boundaries. Choosing Us means embracing more than just resource allocation; it's embracing peace of mind. Your data is safeguarded by the same level of diligence we would employ to protect our own. Your resources become an extension of your workforce, fortified by an ecosystem designed to uphold the highest standards of data security.
Accurate Timesheets
Our dedicated resources will diligently log their working hours on the assigned tasks. Once the timesheets are completed, they will be submitted to you for approval. Only after your approval of the submitted timesheets will the billing process commence. This ensures that you are completely satisfied with the work delivered before any payment is processed.
Timesheet & Billing
At techsupport.team, we believe that hiring is not just about filling positions – it's about building a team of exceptional individuals who share our values and vision. Our carefully designed hiring process ensures that we bring on board the best talents who will thrive in our dynamic and innovative environment.
Discuss Your Requirement
Tell us the expertise you need and we'll find the most qualified web designer, web developer, software developer, software tester, SEO, digital marketing, mobile app developer, IT support engineer, cloud expert, security engineer or team, for you in days, not weeks
At Techsupport Team, we specialize in providing tailored offshore IT resources from India and the Philippines. Our services connect you with highly skilled remote IT professionals who seamlessly integrate into your projects. With expertise in IT staffing and project management, we ensure you receive the right talent for web development, system administration, network engineering, and more. Partner with us to access a global talent pool, reduce costs, and accelerate timelines. We handle recruitment to resource management, freeing you to focus on innovation and growth. Experience flexible, high-quality IT resourcing with Techsupport Team.
Through Us, you can hire a diverse array of skilled remote IT professionals, including web developers, software developers, system administrators, network engineers, data analysts, database administrators, QA/testers, UI/UX designers, cybersecurity experts, cloud architects, IT project managers, and more. Our network of remote experts spans these roles and more, efficiently fulfilling your project needs.
Techsupport Team offers flexible hiring options tailored to your resource needs. Whether you require specialized expertise for specific tasks or want cost optimization through fractional resource utilization, we connect you with qualified professionals. Our part-time hiring lets you access top-tier talent while staying agile to meet your business goals.
We continuously promote job openings to attract skilled professionals across diverse technologies. Our proactive approach maintains a versatile resource database, ensuring swift alignment of your project needs with the right talent. We have a proven track record of providing resources within days, not weeks.
Our candidate selection process is meticulous. We start by reviewing resumes, seeking skills and qualifications that match your requirements. Shortlisted candidates undergo a thorough technical assessment to ensure compatibility with your project's needs, including evaluating their past work and adaptability to remote work. Additionally, we assess their behavior and team fit to present you with a curated selection of well-aligned candidates.
We've already conducted initial screenings and skill-based interviews with shortlisted candidates. Additionally, you're welcome to conduct your own interviews to ensure the perfect fit for your requirements.
Payment methods for our offshore resources are designed to be convenient and secure. We offer various options to accommodate your preferences. These can include electronic transfers, online payment platforms, or invoicing as per the terms agreed upon.
All remotely hired resources will function within our highly secure Azure Virtual Desktop Infrastructure (VDI) environment, bolstered by industry-recognized security controls. They will exclusively operate within our cloud environment, ensuring the utmost data security and eliminating the risk of information leaks.
Certainly, if a resource's performance does not meet your expectations, we are committed to ensuring your satisfaction. We will promptly initiate the process of replacing the resource with a more suitable candidate to ensure your project progresses smoothly and meets its goals. Your contentment with our services is of utmost importance to us, and we strive to address any concerns promptly and effectively.
Frequently Asked Questions
Managing Virtual Resources
Our virtual resources are equipped with a state-of-the-art Virtual Desktop Infrastructure (VDI) complemented by the power of Microsoft Teams. This dual integration forms the backbone of our unique approach, allowing us to manage resources efficiently while providing you with an unparalleled level of transparency and engagement. When you welcome our virtual resources to your team, you're not just gaining skilled professionals; you're inviting a unified collaboration. We work hand in hand with the resources assigned to you, becoming an integral part of their workflow and ensuring that their efforts align seamlessly with your goals. Our commitment to excellence is demonstrated through continuous monitoring. As your resources contribute to your projects, we are right there, overseeing their progress every step of the way. This real-time vigilance ensures that milestones are met and expectations are exceeded.